Informasi Lowongan Pekerjaan
world's top ten branded PC vendors, designing and marketing easy, dependable IT solutions that empower people to reach their goals and enhance their lives. Now we are looking for a dynamic people to fill up the position of :
Second Level Specialist - Server - Mangga Dua Square
Job Summary
- Analyze and handle all issues which related to technical and quality issues of Server in order to support the technical and quality solution in a proper manner and aligned with the prevailing procedure.
Main Accountabilities
- Handle all special case unit problem which can not be solved by engineer that related to technical, product, and quality issue so as to meet customer expectation.
- Escalate all of the special case unit which related to quality issues to Asia Pacific team so as to achieve the compliance level.
- Up date technical information regarding service operation matters from AAP or local to Service Operation department effectively.
- Provide recommended solution to On Site Service regarding special unit case to be repaired in order to meet the agreed level of SLA & CSI.
- Develop and provide technical training modules as curriculum needed in order to level up engineer and front liner’s skills
- Conduct training for product and technical update to engineer and technical group in order to improve their performance so as to support the achievement of department objective.
- Perform random testing on RMA unit before sending to local vendor in order to ensure QC process by engineer accurately
- Review and conduct testing on new product in order to ensure the availability of information (specification & feature ) and general trouble shooting of the new product
- Provide quality report (local and global) to be submitted to Superior for reviewing and decision making process
- Work closely with corporate sales in term of testing on unit, technical support, and unit installation in order to ensure availability of after sales service and brand awareness
Requirements
- Minimum Bachelor degree (S1) majoring in Computer Engineering
- Minimum 5 years working experience as 2nd level support for SERVER HARDWARE products (fixing, repair and maintenance process)
- Excellent customer service and detail oriented
Receptionist - Jakarta
Responsibilities
- To act as the company representative in frontliner
Requirements
- Good looking, representative, excellent customer service
- Good communication and interpersonal skill
- Experience as Receptionist minimum 1 year
- Well-comunicated in English
- Friendly, initiative, proactive
System Specialist (ASP.net) - Jakarta
Responsibilities
- Maintain, test, and monitor business applications, including coordinating the installation of computer programs and systems
- Ensure that project deliverables meet users’ requirement and expectations
- Monitor the business benefit in order to realize process improvements
- Ensure that projects are implemented in accordance to standard methodology and follow the best practice
- Maintain business production system (applications, interfaces, workflow, alert, etc.) to support the availability and continuity of business operation
- Monitor the business production system performance to ensure user/customer satisfaction
- Follow up and resolve user request and issue from assignment to completion
- Provide business process consultancy to the business users in order to seek for better business solution
- Train users to work with computer systems and applications
- Maintain and document user profile/authorization with regard to IT business applications
- Perform necessary user account review with respect to employee mutation or resignation
- Ensure new application developed is compatible with the existing infrastructure
- Develop, document and revise system design procedures, test procedures, and quality standards
- Determine computer software or hardware needed to set up or alter system, also liaise with system administrator for verification
Requirements
- Male / Female, maximum of 30 years old
- Bachelor degree majoring in Information Management / Engineering / Science from reputable University
- Minimum 2 year experience in SQL or Microsoft .NET
- Experience in Consultancy company will be advantage
- Skills in programming (.NET, SQL Server) is essential
- Exposure to business process knowledge (ERP, CRM) is an advantage
- Self-motivation and initiative, combined with an analytical mind and logical/firm judgment
- Good problem solving skills
- Strong understanding of available and emerging technologies is essential
Tax Officer - Jakarta
Responsibilities
- To handle Taxation matters (Bukti Potong, etc.)
Requirements
- Minimal D3 majoring Accountancy/Tax
- Female, maximum 28 years old.
- Speaks Mandarin will be advantage
- Possess experiences in Tax Accounting minimum 1 year
- Detail-oriented and accurate
- Good in numbers
- Computer literacy
Sales Support/Administration - Jakarta
Responsibilities
- Process and administer sales promotion program claim
- Monitor consumer’s slow moving stock (aging)
- Monitor sells thru distributor
- Monitor sales activity budget
- Provide report of sales promotion program claim
Requirements
- Female
- Education Background Minimum S1 from Management/Accounting
- Experience in administration, preferably Sales Administration for minimum 2 years, preferably from IT / FMCG industry
- Maximum 30 years old
- Good in MS Excel
- Good communication and interpersonal skill
- Fast, proactive, initiative and able to work well under pressure
- Able to work with minimum supervision
Product Manager - Jakarta
Responsibilities
- Develop and execute short term strategic plan (3 to 6 months ahead) for the assigned product so as to support Division strategic plan to be aligned with company’s objective.
- Maintain effective communication with Acer Headquarter in order to gather information regarding HQ’s product strategy, product updates, and product availabilities for notebook, and to ensure the smoothness of forecasting process.
- Prepare a good product forecast and stock planning for notebook to be approved by superior in order to achieve the agreed target (revenue and GP)
- Provide quarterly and yearly Product Portfolio, Product Comparison Updates, and Product Positioning reports for notebook to be approved by superior in order to develop a proper and effective Product Strategy.
- Provide allocation plan for the allocated notebooks from HQ in order to fulfill the need of every forecaster
- Assist superior in monitoring Project Stock (notebook) in order to prevent stock from aging
- Provide Monthly Distribution Product Planning for notebook to Acer’s distributor in order to achieve individual & department’s agreed target (revenue and GP)
Requirements
- Bachelor degree (S1), majoring in Computer Science, Computer Engineering, or Marketing Management from reputable University
- Male/Female, maximum 35 years old
- Minimum 5 years working experience in IT Industry as Product Marketing or Sales with at least 3 years in managerial level
- Highly analytical with strong math skills related with forecast and pricing strategy
- Deep passion for products and track record to define market winning product and product strategy
- Good written and verbal communication skills
- Computer literacy
Account Manager for Education (Commercial/Project Sales) - Jakarta
Responsibilities
- Penetrate, build, and maintain relationship with assigned accounts in Education Industry by developing an effective communication with internal related departments and customers in order to achieve the agreed Sales Target
- Determine the right Partner to be supported, maintain good relationship, and build well coordination with the selected Partners in order to achieve the agreed sales target
- Follow up the prospective accounts (and end-customers / corporate users) in Education Industry with the selected Partners in order to win the projects, to assure the ongoing projects are running smoothly, & to achieve the agreed Sales Target
- Build & lead an effective solution team to prepare a good presentation to the prospective accounts in Education Industry to convince and meet customer’s requirements in order to achieve the agreed Sales Target & increase Customer Satisfaction
Requirements
- To be placed in Thamrin - Jakarta
- 5 (five) years experience in Sales in IT industry and 3 (three) years in Account Manager position with strong exposure in EDUCATION market
- Education backgorund minimum is Bachelor Degree
- Able to handle and understand customer needs
- Ability to lead the solution team
- Have a strong business relationship and networking with Education sector
- Have the capability to professionally approach, persuade, propose and closing deals
- Self motivation and initiative, combined with an analytical mind and logical/firm judgment
- Result oriented
- Willing to travel often
Sparepart Manager - Jakarta
Responsibilities
- Develop, and coordinate department plan in order to meet department objectives effectively and efficient
- Control and review the implementation of department plan as to ensure it is implemented in appropriate manner.
- Review weekly and monthly report regarding parts management (stock aging, RMA, parts consumption, shortage, etc)
- Propose department budget and submit to Superior in order to get superior approval.
- Monitor the activities in Service Logistics department in order to ensure the implementation of ISO procedure is executed consistently.
- Develop subordinate skill and performance through training, coaching and counseling in order to meet department objective
- Provide recommendation on alternative solution of replacement unit in special case as to meet CSI
- Coordinate weekly and monthly meeting within own department to update the information and feedback, and set the agreed preventive action as a guidance.
- Monitor the stock level so as to ensure enough buffer to support the warranty consumption.
Requirements
- Minimum S1 from Engineering
- Experiences minimum 5 years from hardware / automotive / heavy machine / consumer electronics industry
- Master in warehouse managament, warranty reserve, production planning inventory control (PPIC)
- Strong in planning and stock estimation/calculation
- Good leadership, excellent communication skill
Event Specialist (Agency Preference) - Jakarta
Responsibilities
- Provide recommendation to user (i.e., sales team) on the event to be executed and accommodate necessary things which relates to the event in order to support the successful of the event program.
- Propose a proper venue, run down, and time estimation of the event to be executed to user so as to ensure the event is met user expectation as well as budget.
- Deal and brief with other related parties for the event program (i.e., hotel, agency, EO, etc) to ensure the event execute is met user expectation and in line with the objective of the program.
- Collaborate with other related medias in relation with the event promotion program (i.e., university sponsorship) to ensure all the information of the program spread widely.
- Prepare promotion material (BTL – banner) to ensure the execution of event program meet with the agreed target.
Requirements
- Minimum S1 graduated
- Preferably Male
- Possess experience in agency minimum 2 years, with exposure in handling corporate event from IT industry
- Experienced in working with third party
- Creative, active, mobile and high passionate
- Detail-oriented and well-organized
- Willing to travel often
Secretary / HR & GA Admin - Jakarta
Responsibilities
- Arrange business travel inquiry
- Handle business claim reimbursement
- Manage Receptionist and Office Boy
- Manage office matters such as stationary
- Manage HR contract and documentation
Requirements
- Candidate must possess at least a Bachelor's Degree, any field.
- Applicants must be willing to work in Thamrin.
- Experienced in handling and managing business travel arrangement
- Able to work well under pressure
- Detail-oriented, meticulous and high initiative
- Good interpersonal, influencing and communication skill.
- Good administrator
- Proficient in MS Office (Excel & Word)
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